These terms are valid from July 1st 2017.
Webstore sells product to selected European countries, Finland, Sweden, Norway, Germany and Austria. For deliveries to other countries please contact us via email. Within European Union the prices include Finnish VAT 14%/24%. We reserve the right to changes in prices, delivery costs and terms & conditions on delivery.
Select products in our webstore and pay your shopping cart with your choice of payment method. The minimum order limit is 30 euros. All customer information you will provide for the order is treated confidential.
When making orders we expect you have read and accept these terms and conditions.
Our shop payments are managed by Klarna Checkout service, which is an easy-to-use and safe way to shop in our store. It's easy to fill in your details and then you can already choose the best payment method for you.
You have the following payment methods available: Visa, Mastercard, Bank transfer (some countries). By using the Klarna Checkout service you accept the terms and conditions of Klarna AB (556737-0431, Norra stationsgatan 61, 113 43 Stockholm) which you can review at the checkout.
When we have received your order, we will send confirmation by email. Please review the order confirmation carefully. If any questions please contact our customer service by email. Always include your customer and order ID from the confirmation in your email.
Delivery costs include all posting and packaging costs. The exact delivery cost will depend on items in your shopping chart and total weight. Please select the most suitable delivery method for you.
Delivery to Finland: <2kg 5,90€, <30kg 14,90€
Delivery to Sweden, Norway, Germany and Austria: <2kg 23€, <10kg 33€, <30kg 68€
We strive to deliver products as quickly as possible and to send on the day of the order. The approximate delivery time is from one day to one week, but usually the product will reach you in a couple of days. If the product is temporarily out of stock, we will contact you.
Right of withdrawal
You have the right to cancel this agreement within 14 days without giving any reason. The withdrawal period ends within 14 days starting from the day you received the last shipment, or in the case of downloadable products, from the moment you received the order.
In order to use your right of withdrawal, you must notify us about your decision to cancel the contract in an unambiguous way (for instance, by mail or email
To comply with the deadline for withdrawal, it is sufficient that you submit your notice of cancellation before the end of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You must return the goods without delay and no later than 14 days after informing us about your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You are only responsible for the kind of value decrease of the goods that did not result from treatment that is required for determining the nature, properties and functionality of the goods.
For unclaimed parcels, which are returned to us (outside Finland), we will charge the return delivery costs. This amount will be deducted from the sum you have paid us and which we will return to you.
If you have received a wrong item or a defective item, please get in touch with our customer service via email within 14 days. Do not send the the product back to us, before consulting us first. When contacting us, please state clearly the original order number, your name, the original delivery address, the pick-up address and the item(s) with manufacturing flaws or defects. If the item you have ordered is not available anymore, we will refund your purchase.